• What is the age policy?
  
  • The  festival is open to all ages. Children 12 and under receive free entry and will also be admitted to the VIP area with an Adult VIP Ticket Holder. 
  • The industry conference is open to 18+ ages.

• What is the re-entry policy?
  
  • Re-entry IS permitted. Ticket holders will be able to leave and re-enter with their event wristbands or digital tickets. Wristbands and tickets must be scanned upon exit at the gate to re-enter that same day; you may re-enter up to 2 times per day.

• What does GA include?
  GA Tickets allow you general admittance to Auraria Campus and includes:
  
  • Live music on the main stage, including headliner acts and local artists
  • Access to festival grounds to explore the latest gear, demos, and experiences
  • Entry to festival venues for films, speakers, and panels on both days
  • Food for purchase from regional and local vendors
  • Bars, concessions, official band merch, festival merch, free water stations, and more
  • Free admission for children 12 and under accompanied by a ticketed adult

• What does GA+ include?
  GA+ Tickets allow you admittance to Auraria Campus and enhanced benefits in the Outside+ Lounge. You’ll enjoy:
  
  • Live music on the main stage, including headliner acts and local artists
  • Access to festival grounds to explore the latest gear, demos, and experiences
  • Entry to festival venues for films, speakers, and panels on both days
  • Food for purchase from regional and local vendors
  • Bars, concessions, official band merch, festival merch, free water stations, and more
  • Free admission for children 12 and under accompanied by a ticketed adult
  • Access to the Outside+ Lounge with relaxed seating and amenities:
    • Expedited, express entry
    • Private bar with drinks for purchase
    • Dedicated food for purchase
    • Access to private restrooms
    • Complimentary water refill station
    • Mobile charging units for rent (first-come, first-served)
  • One (1) year Outside+ subscription including unlimited digital content across the Outside Network and premium access to the Gaia GPS and Trailforks mapping apps to plan, track, and share your adventures. Available for new Outside+ members only; see confirmation email for subscription redemption code and link to activate your subscription.Email with subscription code will be sent mid-April when wristands begin shipping. Terms and conditions apply.

• What does VIP include?
  VIP Tickets allow you admittance to Auraria Campus and includes all the amenities of General Admission along with:
  
  • Exclusive VIP viewing and hospitality area near the Main Stage
  • Exclusive food vendors and private bar within VIP area
  • Expedited entry and exit with unlimited VIP re-entry
  • Private, air-conditioned restrooms
  • Shaded, relaxed lounge seating area
  • Commemorative festival merchandise item
  • Access to all GA amenities; does not include GA+ lounge
  • Free admission for children 12 and under accompanied by a ticketed adult, including VIP areas

• What does my Industry Pass include?
  
  • Please find more details about the conference here.

• Are single day tickets available?
  
  • Yes, single day General Admission and VIP ticket options are available.

• Can I upgrade from a GA ticket to a VIP ticket?
  • Yes, subject to availability, you may reach out to Front Gate customer service at support.frontgatetickets.com for assistance with a VIP upgrade.

• Can I buy a ticket on the day of the event and on-site at the box office?
  • Pending availability, tickets will be for sale on site at our box office.

• What payment methods will be used on-site?
  • Credit and debit card only. We do not accept cash on site.

• How many tickets can I buy?
  • There is a limit of 14 tickets per purchaser.

• What is needed to pick up any tickets at Will Call?
  • You will need a legal photo ID, purchase confirmation email, and/or order number. Please ensure that your name matches the purchaser name on the confirmation.

• Will there be wristbands?
  • VIP and GA+ purchasers will receive a wristband linked to their ticket type and access. Depending on purchase date and ticket type, wristbands will either be mailed or available at Will Call. Wristbands MUST be worn securely on the wrist and cannot be slipped on and off. Wristbands are NON-TRANSFERABLE, NON-EXCHANGEABLE. Do NOT remove between days, stretch or tamper with your wristband in any way or you will not be allowed entry.
  • General Admission purchasers will receive a Digital Ticket via email. Please have your tickets pulled up and ready to scan upon entry to the event. There is no need to visit the Box Office or Will Call if you have your digital ticket on your phone or printed in hand.

• How can I access tickets with Outside+?
  • Please visit our ticket purchase pages here. Enter your Outside+ code in the bottom left “Enter passcode” section of the page to reveal special member offerings.

• Does Outside Days issue refunds?
  • Event performers and programming are subject to change or cancellation at any time without notice. No refund will be owed if a performer or speaker is changed or canceled. Prices are subject to change without notice. You agree to Outside's wristband policy here.

• I need additional ticket help, where can I reach out for customer support?
  • Please visit support.frontgatetickets.com. From there, you can email, call or chat for assistance.

• What is your wristband policy?
  • Only wristbands purchased through Front Gate Tickets are valid. If you purchased from an unauthorized source and/or the ticket is counterfeit, you will not be allowed entry.
  • Wristbands MUST be worn securely on the wrist and cannot be slipped on and off.
  • Wristbands must be scanned upon exit at the gate to re-enter that same day; you may re-enter up to 2 times per day.
  • Wristbands are NON-TRANSFERABLE, NON-EXCHANGEABLE.
  • Do NOT remove between days, stretch or tamper with your wristband in any way or you will not be allowed entry.
  • Subsequent and/or multiple presentations of a counterfeited wristband are VOID and will be seized by event security staff.If your wristband is removed by event security/event staff for any reason, it WILL NOT be replaced.
  • Wristbands that are damaged, lost or stolen can be replaced for the original purchaser, ONE TIME ONLY, for a $25 fee.
  • The wristband is a revocable license to attend Outside Days and you, the Holder, are subject to the Outside Days policies and protocols. Outside Days reserves the right to revoke the wristband without refund at any time if it, in its sole discretion, finds that Holder is noncompliant with Event protocols, is a safety risk, or has violated any Event or Venue policy or law. Holder voluntarily assumes all risks, hazards, and dangers incident to Holder attending the Event, including, without limitation, the risk of personal injury and/or loss of or damage to Holder’s property. Holder releases Outside Days, its assignees, and the Venue from any and all liability associated with the access granted by Holder’s wristband to the Event. Unlawful sale or attempted sale is prohibited. Unauthorized use and/or duplication of the wristband, in whole or in part, without the express written permission of Outside Days is strictly prohibited.

We provide options for the following services:

• Overall Wheelchair Accessibility
• Accessible Parking and Transportation Recommendations
• Accessible Entrances, Restrooms, & Viewing Areas
• Effective Communication Requests
• Service Animals Protocols
• First Aid & Prescription Medications Protocols

We provide options for the following services:

• Tag-A-Kid Program
• Nursing Tent
• Kids and Family Area